Privacy Policy

At Granite Factory Direct San Diego ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.granitefactorydirect.net] or interact with us in-store or through other channels.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Information You Provide

  • Name

  • Phone number

  • Email address

  • Home address (for quotes, deliveries, or installations)

  • Payment information (processed securely through third-party providers)

b. Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device type

  • Cookies and usage data

c. Information from Third Parties
We may receive data from:

  • Advertising partners (e.g., Google, Facebook)

  • Analytics providers

2. How We Use Your Information

We use your information to:

  • Provide and deliver products and services

  • Schedule consultations or installations

  • Respond to inquiries or customer service requests

  • Send updates, promotions, or special offers (if you opt-in)

  • Improve website performance and user experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers (e.g., payment processors, delivery partners)

  • Marketing and Analytics Providers (to improve our services and campaigns)

  • Legal Authorities (only when required by law)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track website usage

  • Remember your preferences

  • Serve targeted ads (e.g., via Google Ads or Meta Pixel)

You can disable cookies through your browser settings, though some features may not work as intended.

5. Your Choices

You have the right to:

  • Access or update your personal information

  • Opt out of marketing emails (via unsubscribe links)

  • Request deletion of your data (subject to legal requirements)

To exercise your rights, contact us at:
📧 info@granitefactorydirect.net
📞 (858) 292-8453